Privacy Policy
Effective 1/1/19
Elite Esports LLC. (“Elite Esports”) is committed to providing a safe and fun experience for its customers, which includes protecting your privacy and data. To enhance the enjoyment and experience of our customers, we collect certain information that can be used on its own, or with other information, for the purposes of direct contact, customer service or providing value-added experiences. This Privacy Policy is intended to give you a clear understanding of how we collect, use, protect, and otherwise handle such personally identifiable information. It also describes how you can tell us your preferences regarding our use of such information. We ensure that our Privacy Policy and information collection practices adhere to the laws of the countries in which we do business.
What personal information do we collect?
When registering on our Web site, users must provide their name, email address, password, username and their age. These data points are the only information required by our registration process.
We also collect additional personal-identifying information when you claim a prize won by your participation on one of our contests, tournaments or prize promotions, respond to a survey, purchase any product or service through use our Website.
Our Web site includes, or may include, communications tools such as forms, forums and chat where it may be sometimes possible for users to provide personal information that is visible to other users. Additionally, at our in-person events, we, our third party partners, the media, and/or other Super League members may from time to time take photos, videos, or audio recordings of those in attendance. When you use our Web site to purchase items or register to attend or participate at events we may also collect billing information such as a credit card number and billing address.
When do we collect information?
We collect information when you create an account with us, when you complete and submit any of the optional information included in their account profile, when you make purchases, when you play games, and when you interact with customer support. At our in-person events, we, our third party partners, the media, and/or other Elite Esports members may wish to take photos, videos, or audio recordings of those in attendance.
How do we use your information?
We will use the personal-identifying information that we collect: (1) to administer the contests, tournaments prize promotions and other advertising and promotional activities that we conduct from time to time (including prize notifications and prize deliveries), and (2) to make reports and submissions to governmental agencies and branches, as required or permitted by law, and (3) to compile market and statistical reports based on aggregated information (but the reports do not contain personal-identifying information, and (4) to allow us to better respond to the individual needs and preferences of people who access our web site, and (5) to invite you to participate in surveys, sweepstakes, contests, competitions, tournaments and other promotions, and (6) for data analysis, audits, developing new products and services, identifying usage trends and determining the effectiveness of our promotional campaigns, and (7) to enable us to pay royalties to third-party content providers, and (8) to process transactions, including (not limited to) fulfillment of cash prize awards, merchandise prize awards and product and service purchases.
We may send email announcements of upcoming contests and prize promotions and information about products, features and events that we believe you may be interested in. We may share your personal-identifying information with trusted third parties who have committed to protect your personal-identifying information in the same way that we do and who assist us in operating our Website, conducting our business, conducting our contests, tournaments and prize promotions, preparing market and statistical reports, and conducting other contests or promotions or providing services to you, so long as those parties agree by enforceable contract to keep this information confidential. From time to time we may also share customer lists compiled upon the basis of information we have collected, to businesses and charitable entities that post content or advertise web site; but this sharing is also subject to contractual commitments regarding your privacy, that obligate the affected third parties to store personal-identifying information securely and to use the information only for purposes and in a manner that is not inconsistent with our privacy policy. Information that is not personally identifiable may be provided to other parties for marketing, advertising and other uses.
Children younger than 13 years of age.
The rules of our contests, tournaments and prize promotions provide that children under thirteen (13) years of age are ineligible to participate or to win prizes. CHILDREN UNDER AGE 13 MUST NEVER SUPPLY THEIR NAMES OR OTHER PERSONAL-IDENTIFYING INFORMATION. No information should be provided to us by or regarding children younger than thirteen years of age without documented parental consent. If for any reason any person is concerned about a child’s personal-identifying information having been supplied, such person should contact the Privacy Policy Administrator by writing to the address set out above. In response to the inquiry the Privacy Policy Administrator will review and remove the child’s information as appropriate. In any event we do not knowingly record or disclose personal-identifying information about children younger than thirteen years of age.
How do we protect your information?
We use reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect. Our Web site is scanned on a regular basis to detect and address security vulnerabilities. We regularly scan our site and systems for malware. We maintain personal data information on secured servers only accessible by a limited number of persons who have special access rights to such systems, and are contractually required to keep the information confidential. Sensitive data is encrypted. We maintain the confidentiality, security, and integrity of the personal data and information we collect by taking reasonable steps to release such information only to parties capable of maintaining its confidentiality and security (see “Do we share your information?” below). We retain the personal information we collect for only as long as is reasonably necessary to fulfill the purpose for which we collected the information. After that, we ensure that the collected personal information is deleted in a manner that safeguards against a security breach and protects against its unauthorized access or use, though it is possible your information may persist as residual copies or in our backup systems for some time after we have directed its deletion. We also use Secure Sockets Layer (SSL) protocol on your account information and registration pages to protect sensitive personal information. Financial transactions are processed through a certified backend provider and are not stored or processed on our servers.
Links to other web sites.
Sometimes, at our discretion, we may include or offer links to third-party web sites. These third-party sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content or activities of these linked sites.
“Cookies” and other tracking devices.
When you access the Website from your personal computer or mobile device we may install on your device a small text file that enables us to recognize your browser through your Elite Esports Service account. Most websites typically use the following:
We install a session cookie that expires when you log off your session or if you don’t log off, then two weeks after installed. We do not otherwise install persistent cookies, web beacons or gifs.
In general, cookies, web beacons, gifs and similar technologies do not contain personally identifiable information. However, when you furnish personal information through the web site, this information may be linked to the non-personally-identifiable information stored in cookies sent to your browser from the web site. Many browsers allow the user to block the installation of cookies. If you block cookies, you may not be able to make full use of the Website.
We are not responsible for so-called cookies, web beacons or gifs installed by your accessing any web site other than our Website (a "third-party web site)," even if the third-party web site is accessed by a link through our Website. You should review the third party site’s privacy policy. Rather, inclusion in our Website of any link to a third-party web site does not imply our endorsement of the third-party website or its content or the third party.
Do we share your information?
We do not sell or otherwise share your information with any third parties, except for the limited purposes described below.
Service Providers: The personal information we collect may be transferred, disclosed, or shared with services engaged by us to support our internal operations (such as payment processing or mail/email distribution), and to perform other technical and processing functions (such as storing data, maintaining data integrity, programming operations, user services or technology services). We may provide these services information we collect as needed to perform their functions, but they are prohibited from using that information for other purposes, and they specifically agree to maintain the confidentiality of such information. Some of these providers, such as payment processors, may request additional information during the course of offering their services. Before you provide additional information to third party providers, we encourage you to review their privacy policies and information collection practices.
Law Enforcement Safety: We may access, preserve, and/or disclose the information we collect and/or content you and/or your child provides to us (including information posted to our insite communications tools) to a law enforcement agency or other third parties if required to do so by law or with a good faith belief that such access, preservation, or disclosure is reasonably necessary to:
(i) comply with legal process? (ii) enforce Super League’s Terms of Use or other agreements? (iii) respond to claims that the content violates the rights of third parties? or (iv) protect the rights, property, or personal safety of the owners or users of Super League, a third party, or the general public. We also may disclose information whenever we believe disclosure is necessary to limit our legal liability? to protect or defend our rights or property? or protect the safety, rights, or property of others.
InSite Communications Tools:
Our Web site includes various in-site communications tools (e.g., forums, comments, or chat). Please be aware that anyone may read postings on certain in-site communications tools. Any information which is posted to such insite communications tools could include personal information, which would be disclosed and available to other users of that tool, and would not therefore be private. Super League cannot guarantee the security of information that any user discloses or communicates online in public areas. Those who do so, do so at their own risk. We reserve the right to monitor the content of our in-site communications tools. If age inappropriate material or potentially identifiable information is seen, it may be removed or edited by us for security, privacy and/or legal reasons. We will not republish postings from our in-site communications tools elsewhere on the Web.
Social Media:
Super League and its staff and other representatives maintain accounts on various social media sites (e.g., Instagram, Facebook, Twitter, and YouTube). Photos, videos, and audio recordings of those who attend our in-person or in-theater events may be posted by Super League or re-shared (if posted by other users) on Super League’s social media accounts, in accordance with the terms of the release you may sign in connection with such an event, or the consent you give as a result of purchasing a ticket and attending the event.
Business Transfer:
If during the normal course of our business another entity acquires Super League or any of our assets, personal information we have collected may be transferred to that entity. Additionally, in a bankruptcy or reorganization, such information may be considered an asset and may be transferred or sold.
How do I consent to and control your use of my personal information?
We strive to give you access to your personal information, and if that information is wrong, to allow you to update it easily or delete it (unless we’re required to keep that information for legitimate business or legal reasons). Should you wish to access or request deletion of any of the personal information you have provided us, please contact us at:
Elite Esports, LLC – Eliteesportsna1@gmail.com
We may reject requests for access or deletion of personal information if they are unreasonably repetitive, require unreasonable technical measures (such as changing our business practices or developing new functionality), put others’ privacy at risk, or would be unreasonably impractical. We will not charge you for accessing or correcting your personal information except if doing so would require unreasonable expense to us. Though we will do our best to honor your request to delete data, it is possible your information may persist as residual copies or in our backup systems for some time after we have received and acted upon your request.
Our commitment to children’s privacy:
Protecting the privacy of children is of paramount importance to us. We understand that users who are under 13 years of age need special safeguards and privacy protection. It is our intent to fully comply with the Children’s Online Privacy Protection Act (COPPA).
The rules of our contests, tournaments and prize promotions provide that children under thirteen (13) years of age are ineligible to participate or to win prizes. CHILDREN UNDER AGE 13 MUST NEVER SUPPLY THEIR NAMES OR OTHER PERSONAL-IDENTIFYING INFORMATION. No information should be provided to us by or regarding children younger than thirteen years of age without documented parental consent. If for any reason any person is concerned about a child’s personal-identifying information having been supplied, such person should contact the Privacy Policy Administrator by writing to the address set out above. In response to the inquiry the Privacy Policy Administrator will review and remove the child’s information as appropriate. In any event we do not knowingly record or disclose personal-identifying information about children younger than thirteen years of age.
Linking to and embedding from third party sites or services:
From time to time we may link to or embed content from non-affiliated Elite Esports sites or services on our Elite Esports Web site. These third party sites or services have separate and independent privacy policies and terms of use. We have no responsibility or liability for the content and activities of sites or services to which we may link, or from which we may embed. Except as set forth elsewhere in this Privacy Policy, we do not share information with such sites or services. Nonetheless, we seek to protect the integrity of our site, and welcome any feedback or concern about sites or services to which we link or from which we embed.
Can I visit your Web site anonymously?
Yes.
How will I be notified of changes to this Privacy Policy?
All users will be notified of any Privacy Policy changes on this Privacy Policy page. If we materially change our use of your personal information, we will announce such a change on our Web site, and will also call attention to the change on our Privacy Policy page when the new Privacy Policy takes effect. The effective date of this Privacy Policy is at the beginning of this document.
How can I make changes to my personal information?
You can update your personal information at any time by logging into your account.
How does our Web site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our Web site allow third party behavioral tracking?
We do not allow third party behavioral tracking.
Where is the information you collect physically stored?
Our Web site is operated and managed on decentralized cloud-based server clusters maintained and provided as a service by 3rd parties. Those 3rd parties have strict guidelines in terms of service levels and data access. These restrictions meet industry standards and are being utilized with same terms and guidelines as some of the most highly trafficked websites in the world.
How will I be notified in the event of a data breach?
Should we learn that a data breach has occurred, we will notify users within 7 business days via email, and within one business day via notice posted to our Web site.
Can I opt out of Elite Esports emails?
Yes. If at any time you would like us to stop sending emails, just ask by sending an email to Eliteesportsna1@gmail.com. We will promptly remove you from all of our mailing lists, or any you may specify.
What if I have further questions?
If you have additional questions about his Privacy Policy, please contact us at Eliteesportsna1@gmail.com.
Effective 1/1/19
Elite Esports LLC. (“Elite Esports”) is committed to providing a safe and fun experience for its customers, which includes protecting your privacy and data. To enhance the enjoyment and experience of our customers, we collect certain information that can be used on its own, or with other information, for the purposes of direct contact, customer service or providing value-added experiences. This Privacy Policy is intended to give you a clear understanding of how we collect, use, protect, and otherwise handle such personally identifiable information. It also describes how you can tell us your preferences regarding our use of such information. We ensure that our Privacy Policy and information collection practices adhere to the laws of the countries in which we do business.
What personal information do we collect?
When registering on our Web site, users must provide their name, email address, password, username and their age. These data points are the only information required by our registration process.
We also collect additional personal-identifying information when you claim a prize won by your participation on one of our contests, tournaments or prize promotions, respond to a survey, purchase any product or service through use our Website.
Our Web site includes, or may include, communications tools such as forms, forums and chat where it may be sometimes possible for users to provide personal information that is visible to other users. Additionally, at our in-person events, we, our third party partners, the media, and/or other Super League members may from time to time take photos, videos, or audio recordings of those in attendance. When you use our Web site to purchase items or register to attend or participate at events we may also collect billing information such as a credit card number and billing address.
When do we collect information?
We collect information when you create an account with us, when you complete and submit any of the optional information included in their account profile, when you make purchases, when you play games, and when you interact with customer support. At our in-person events, we, our third party partners, the media, and/or other Elite Esports members may wish to take photos, videos, or audio recordings of those in attendance.
How do we use your information?
We will use the personal-identifying information that we collect: (1) to administer the contests, tournaments prize promotions and other advertising and promotional activities that we conduct from time to time (including prize notifications and prize deliveries), and (2) to make reports and submissions to governmental agencies and branches, as required or permitted by law, and (3) to compile market and statistical reports based on aggregated information (but the reports do not contain personal-identifying information, and (4) to allow us to better respond to the individual needs and preferences of people who access our web site, and (5) to invite you to participate in surveys, sweepstakes, contests, competitions, tournaments and other promotions, and (6) for data analysis, audits, developing new products and services, identifying usage trends and determining the effectiveness of our promotional campaigns, and (7) to enable us to pay royalties to third-party content providers, and (8) to process transactions, including (not limited to) fulfillment of cash prize awards, merchandise prize awards and product and service purchases.
We may send email announcements of upcoming contests and prize promotions and information about products, features and events that we believe you may be interested in. We may share your personal-identifying information with trusted third parties who have committed to protect your personal-identifying information in the same way that we do and who assist us in operating our Website, conducting our business, conducting our contests, tournaments and prize promotions, preparing market and statistical reports, and conducting other contests or promotions or providing services to you, so long as those parties agree by enforceable contract to keep this information confidential. From time to time we may also share customer lists compiled upon the basis of information we have collected, to businesses and charitable entities that post content or advertise web site; but this sharing is also subject to contractual commitments regarding your privacy, that obligate the affected third parties to store personal-identifying information securely and to use the information only for purposes and in a manner that is not inconsistent with our privacy policy. Information that is not personally identifiable may be provided to other parties for marketing, advertising and other uses.
Children younger than 13 years of age.
The rules of our contests, tournaments and prize promotions provide that children under thirteen (13) years of age are ineligible to participate or to win prizes. CHILDREN UNDER AGE 13 MUST NEVER SUPPLY THEIR NAMES OR OTHER PERSONAL-IDENTIFYING INFORMATION. No information should be provided to us by or regarding children younger than thirteen years of age without documented parental consent. If for any reason any person is concerned about a child’s personal-identifying information having been supplied, such person should contact the Privacy Policy Administrator by writing to the address set out above. In response to the inquiry the Privacy Policy Administrator will review and remove the child’s information as appropriate. In any event we do not knowingly record or disclose personal-identifying information about children younger than thirteen years of age.
How do we protect your information?
We use reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect. Our Web site is scanned on a regular basis to detect and address security vulnerabilities. We regularly scan our site and systems for malware. We maintain personal data information on secured servers only accessible by a limited number of persons who have special access rights to such systems, and are contractually required to keep the information confidential. Sensitive data is encrypted. We maintain the confidentiality, security, and integrity of the personal data and information we collect by taking reasonable steps to release such information only to parties capable of maintaining its confidentiality and security (see “Do we share your information?” below). We retain the personal information we collect for only as long as is reasonably necessary to fulfill the purpose for which we collected the information. After that, we ensure that the collected personal information is deleted in a manner that safeguards against a security breach and protects against its unauthorized access or use, though it is possible your information may persist as residual copies or in our backup systems for some time after we have directed its deletion. We also use Secure Sockets Layer (SSL) protocol on your account information and registration pages to protect sensitive personal information. Financial transactions are processed through a certified backend provider and are not stored or processed on our servers.
Links to other web sites.
Sometimes, at our discretion, we may include or offer links to third-party web sites. These third-party sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content or activities of these linked sites.
“Cookies” and other tracking devices.
When you access the Website from your personal computer or mobile device we may install on your device a small text file that enables us to recognize your browser through your Elite Esports Service account. Most websites typically use the following:
- "Session cookies" that are temporary and are deleted when you close your browser;
- "Persistent cookies" that remain until you delete them or they expire;
- "Web beacons" that are electronic images also known as single-pixel gifs.
We install a session cookie that expires when you log off your session or if you don’t log off, then two weeks after installed. We do not otherwise install persistent cookies, web beacons or gifs.
In general, cookies, web beacons, gifs and similar technologies do not contain personally identifiable information. However, when you furnish personal information through the web site, this information may be linked to the non-personally-identifiable information stored in cookies sent to your browser from the web site. Many browsers allow the user to block the installation of cookies. If you block cookies, you may not be able to make full use of the Website.
We are not responsible for so-called cookies, web beacons or gifs installed by your accessing any web site other than our Website (a "third-party web site)," even if the third-party web site is accessed by a link through our Website. You should review the third party site’s privacy policy. Rather, inclusion in our Website of any link to a third-party web site does not imply our endorsement of the third-party website or its content or the third party.
Do we share your information?
We do not sell or otherwise share your information with any third parties, except for the limited purposes described below.
Service Providers: The personal information we collect may be transferred, disclosed, or shared with services engaged by us to support our internal operations (such as payment processing or mail/email distribution), and to perform other technical and processing functions (such as storing data, maintaining data integrity, programming operations, user services or technology services). We may provide these services information we collect as needed to perform their functions, but they are prohibited from using that information for other purposes, and they specifically agree to maintain the confidentiality of such information. Some of these providers, such as payment processors, may request additional information during the course of offering their services. Before you provide additional information to third party providers, we encourage you to review their privacy policies and information collection practices.
Law Enforcement Safety: We may access, preserve, and/or disclose the information we collect and/or content you and/or your child provides to us (including information posted to our insite communications tools) to a law enforcement agency or other third parties if required to do so by law or with a good faith belief that such access, preservation, or disclosure is reasonably necessary to:
(i) comply with legal process? (ii) enforce Super League’s Terms of Use or other agreements? (iii) respond to claims that the content violates the rights of third parties? or (iv) protect the rights, property, or personal safety of the owners or users of Super League, a third party, or the general public. We also may disclose information whenever we believe disclosure is necessary to limit our legal liability? to protect or defend our rights or property? or protect the safety, rights, or property of others.
InSite Communications Tools:
Our Web site includes various in-site communications tools (e.g., forums, comments, or chat). Please be aware that anyone may read postings on certain in-site communications tools. Any information which is posted to such insite communications tools could include personal information, which would be disclosed and available to other users of that tool, and would not therefore be private. Super League cannot guarantee the security of information that any user discloses or communicates online in public areas. Those who do so, do so at their own risk. We reserve the right to monitor the content of our in-site communications tools. If age inappropriate material or potentially identifiable information is seen, it may be removed or edited by us for security, privacy and/or legal reasons. We will not republish postings from our in-site communications tools elsewhere on the Web.
Social Media:
Super League and its staff and other representatives maintain accounts on various social media sites (e.g., Instagram, Facebook, Twitter, and YouTube). Photos, videos, and audio recordings of those who attend our in-person or in-theater events may be posted by Super League or re-shared (if posted by other users) on Super League’s social media accounts, in accordance with the terms of the release you may sign in connection with such an event, or the consent you give as a result of purchasing a ticket and attending the event.
Business Transfer:
If during the normal course of our business another entity acquires Super League or any of our assets, personal information we have collected may be transferred to that entity. Additionally, in a bankruptcy or reorganization, such information may be considered an asset and may be transferred or sold.
How do I consent to and control your use of my personal information?
We strive to give you access to your personal information, and if that information is wrong, to allow you to update it easily or delete it (unless we’re required to keep that information for legitimate business or legal reasons). Should you wish to access or request deletion of any of the personal information you have provided us, please contact us at:
Elite Esports, LLC – Eliteesportsna1@gmail.com
We may reject requests for access or deletion of personal information if they are unreasonably repetitive, require unreasonable technical measures (such as changing our business practices or developing new functionality), put others’ privacy at risk, or would be unreasonably impractical. We will not charge you for accessing or correcting your personal information except if doing so would require unreasonable expense to us. Though we will do our best to honor your request to delete data, it is possible your information may persist as residual copies or in our backup systems for some time after we have received and acted upon your request.
Our commitment to children’s privacy:
Protecting the privacy of children is of paramount importance to us. We understand that users who are under 13 years of age need special safeguards and privacy protection. It is our intent to fully comply with the Children’s Online Privacy Protection Act (COPPA).
The rules of our contests, tournaments and prize promotions provide that children under thirteen (13) years of age are ineligible to participate or to win prizes. CHILDREN UNDER AGE 13 MUST NEVER SUPPLY THEIR NAMES OR OTHER PERSONAL-IDENTIFYING INFORMATION. No information should be provided to us by or regarding children younger than thirteen years of age without documented parental consent. If for any reason any person is concerned about a child’s personal-identifying information having been supplied, such person should contact the Privacy Policy Administrator by writing to the address set out above. In response to the inquiry the Privacy Policy Administrator will review and remove the child’s information as appropriate. In any event we do not knowingly record or disclose personal-identifying information about children younger than thirteen years of age.
Linking to and embedding from third party sites or services:
From time to time we may link to or embed content from non-affiliated Elite Esports sites or services on our Elite Esports Web site. These third party sites or services have separate and independent privacy policies and terms of use. We have no responsibility or liability for the content and activities of sites or services to which we may link, or from which we may embed. Except as set forth elsewhere in this Privacy Policy, we do not share information with such sites or services. Nonetheless, we seek to protect the integrity of our site, and welcome any feedback or concern about sites or services to which we link or from which we embed.
Can I visit your Web site anonymously?
Yes.
How will I be notified of changes to this Privacy Policy?
All users will be notified of any Privacy Policy changes on this Privacy Policy page. If we materially change our use of your personal information, we will announce such a change on our Web site, and will also call attention to the change on our Privacy Policy page when the new Privacy Policy takes effect. The effective date of this Privacy Policy is at the beginning of this document.
How can I make changes to my personal information?
You can update your personal information at any time by logging into your account.
How does our Web site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our Web site allow third party behavioral tracking?
We do not allow third party behavioral tracking.
Where is the information you collect physically stored?
Our Web site is operated and managed on decentralized cloud-based server clusters maintained and provided as a service by 3rd parties. Those 3rd parties have strict guidelines in terms of service levels and data access. These restrictions meet industry standards and are being utilized with same terms and guidelines as some of the most highly trafficked websites in the world.
How will I be notified in the event of a data breach?
Should we learn that a data breach has occurred, we will notify users within 7 business days via email, and within one business day via notice posted to our Web site.
Can I opt out of Elite Esports emails?
Yes. If at any time you would like us to stop sending emails, just ask by sending an email to Eliteesportsna1@gmail.com. We will promptly remove you from all of our mailing lists, or any you may specify.
What if I have further questions?
If you have additional questions about his Privacy Policy, please contact us at Eliteesportsna1@gmail.com.
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